Denise Murtha – Sales That Care: Building Relationships in the Age of AI

In this episode of Mastering Modern Selling, Denise Murtha Bachmann, sales expert, shares her insights on humanizing sales in the age of AI, emphasizing a people-first approach

  • People-First Sales Strategy: Shifting focus from transactional selling to problem-solving by genuinely understanding clients’ needs.
  • AI as a Tool, Not a Replacement: Leveraging AI to automate tedious tasks and provide valuable insights, while maintaining the human element in sales.
  • Effective Coaching and Questioning: The importance of coaching sales teams to ask the right questions and engage meaningfully with clients.
  • Building Genuine Relationships: Strengthening client connections through authentic engagement rather than just closing deals.
  • Sales & Marketing Integration: How aligning sales and marketing efforts can drive better results.
  • Leveraging LinkedIn: Using LinkedIn to build a professional presence and connect with potential clients in an authentic, meaningful way.

This episode emphasizes the importance of combining AI with human touch, focusing on long-term relationships, and integrating sales and marketing to enhance overall sales performance.

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