With AI reshaping sales, authenticity is more critical than ever. In Episode 125 of Mastering Modern Selling, sales coach and author Larry Levine joins Tom Burton to explore what it really means to sell with heart in a world driven by automation.

Key Takeaways:
- Authenticity vs. Congruence – Everyone claims to be authentic, but true authenticity comes from aligning how you show up in both personal and professional spaces.
- AI & Communication – AI can enhance sales conversations, but over-reliance leads to conversational incompetence. The best salespeople use AI as a tool, not a crutch.
- The Authenticity Gap – Many sales professionals struggle with authenticity because they don’t truly know themselves. Intrinsic motivation is the foundation of genuine selling.
- Confidence, Believability & Self-Worth – Sales success isn’t just about techniques; it’s about having the right mindset. Soft skills = hard dollars.
- The Trust Formula – Building trust requires: Authentic relationships, Meaningful value, Inspirational experiences, and Disciplined habits.
This episode challenges sales leaders to rethink their approach—are you just selling, or are you inspiring?